General Conditions of Sale
The following General Conditions of Sale are issued by Covento, a company duly existing and organized under the laws of Denmark, having its registered office at Hedeager 42, 8200 Aarhus N, Denmark, registered with the Commercial and Companies Registry of Denmark under number 43186655.
Covento may be contacted for question regarding these General Conditions of Sale at email@example.com.
These General Conditions of Sale shall apply to purchases of Products on the Marketplace.
All capitalized terms not otherwise defined in these General Conditions of Sale shall have the meaning given to them in this Article.
Buyer Profile Account means the Buyer profile on the Marketplace.
General Conditions of Sale means the terms and conditions of sales applicable to all Products sold on the Marketplace.
Intellectual Property means any intellectual property right, whether registered or not, including but not limited to trademarks, designs, patents, utility models, copyright, database, rights, data, website, domain names, corporate names, trade names, trade dress, service marks, software, firmware, trade secrets, know how, drawings, logos, plans, prototypes, processes, methods, algorithms, and any and all other intangible protectable proprietary information that is legally recognized.
Extended Warranty means a warranty period longer than twelve (12) months as offered by a Supplier on a Product and mentioned on the Product Listing.
Marketplace means the Covento ecommerce marketplace at www.covento.com.
Product means the product offered for sale on the Marketplace.
Product Listing means the product page on which appeal the Product’s sales offer including all information, images, videos, text, Product descriptions, created by the Supplier and displayed on the Marketplace.
Supplier means the manufacturer or distributor of the Products.
Supplier Marketplace Profile means the Supplier profile on the Marketplace.
Products Warranty means the warranty referred to in Article 9.
Defective Products means any Products which has a defect in materials or workmanship or which is not conform to its intended use.
Purchase Order means the order of Products placed by a Buyer on the Marketplace.
Order confirmation means the confirmation that the order has been accepted and is been process.
Force Majeure Event has the meaning given to it in Article 14.
Warranty Period means the period during which Products are covered in accordance with Article 9.
These General Conditions of Sale apply to all purchases of Products on the Marketplace.
These General Conditions of Sale prevail over any of the Buyer’s general terms and conditions of purchase, which are deemed expressly rejected.
Buyer may purchase Products via the Marketplace.
Only Buyers with a verified Buyer Profile Account may purchase Products on the Marketplace.
Products purchases are subject to minimum order quantities and minimum purchase values as mentioned on Product Listings.
The Buyer may purchase a Product on the Product Listing by submitting a Purchase Order via the dedicated command.
The Purchase Orders will be subject to the General Conditions of Sale and the conditions on the Product Listing, which may include:
- Product shelf life;
- Extended Warranty;
- Minimum order quantity;
- In-stock / time until Product is available; and
- Lead-time to delivery.
In case of contradiction between the conditions mentioned on the Product Listing and the General Conditions of Sale, the conditions mentioned on the Product Listing shall prevail (together the “conditions of sale”).
A Purchase Order will only be considered as accepted once Covento has issued an Order Confirmation to the Buyer. If the Products ordered are in stock, and the Buyer orders a sufficient quantity of Products in light of the minimum order quantity requirements, the Order Confirmation will be automatically sent to the Buyer.
An Order is final only after the Buyer receives the Order Confirmation listing all Products ordered and confirmed.
The Order Confirmation shall include the conditions of sales.
5. Price and Payment
5.1 The Purchase Price indicated on the Product Listing shall be the full price of the Product.
5.2 The Purchase Price must be paid no later than on the date set out in the invoice.
5.3 Late payments will be subject to interest charges at the rate of two percent (2%) per month. In addition, Covento shall have the right to terminate this agreement with Buyer pursuant to a Purchase Order without notice or to deter or discontinue further shipments until past due payments are made or satisfactory assurance of the Buyer’s financial responsibility is received by Covento, without prejudice to any damages or remedies it may be entitled to.
6.1 Covento shall issue an invoice to the Buyer.
6.2 The invoice shall include the date of the Order Confirmation, and the date by which Payment shall occur. The invoice will be issued at the earliest when the Products have been shipped.
7. Reservation of Title
7.1 Product title to the Product will be transferred to the Buyer upon payment of the Products.
7.2 It is expressly admitted by the Buyer that the risk of loss or damage to the Products transfers to Buyer when the Products are made available to the Buyer upon delivery; unloading is at the Buyer’s risk.
7.3 In case of return of a Product due to the replacement or reimburse of a Defective Product pursuant to Article 9, title will be transferred back to the Supplier upon reception of such Product.
Products will be delivered DAP INCOTERMS 2020 at the address that the Buyer indicates in the Purchase Order.
9.1 Covento warrants that the Products will be free from defects in materials or workmanship and will be conform to the description set forth on the Marketplace during the Warranty Period.
9.2 The Warranty Period shall be either:
- The longest of 12 months from purchase or the Extended Warranty; or,
- The shelf life of the Product, as indicated on the Product Listing, if it is shorter than the above.
9.3 If the Buyer discovers within the Warranty Period that any purchased Product is a Defective Product, it shall notify Covento in writing of that fact including:
- Identification of the Defective Product, with name, identification number;
- date of purchase;
- date of delivery;
- date of discovery of the defect; and
- the nature of the defect.
9.4 Covento shall, in accordance with the Supplier, and as sole remedy either (i) repair or replace the Defective Product or (ii) reimbursement the Product Price of the Defective Product. The Supplier shall be the one to either repair or replace Defective Products. The Buyer expressly agrees that the Supplier will be allowed to use refurbished parts in connection with the repair or replacement of Defective Products.
9.5 In case the remedy is the replacement or reimbursement of the Product, upon Covento’s request, and at its direction, the Buyer will promptly send said Defective Product to the Supplier. The Supplier shall cover the cost of the return for the Buyer. Direction for returns will be specified in the return process.
9.6 In case a Supplier is forced to do a Product recall, Covento shall send all relevant information to the Buyer or facilitate the Product recall between the Supplier and the Buyer.
9.7 Covento will not be liable for Defective Products if:
- notice of the Defective Products is provided after the expiry of the Warranty Period;
- the defect arises because the Buyer failed to follow instructions as to the storage, installation, use, maintenance or (if any) good trade practices relating to the Products;
- the defect arises as a result of Covento following any drawing, design or specification supplied by the Buyer;
- the defect arises as a result of a Force Majeure Event, fair wear and tear, willful damage, negligence or abnormal operational conditions; or
- the Products were damaged by the Buyer’s continued use of the Defective Products after the notice of Defect required above has been given.
9.8 THE PRODUCTS WARRANTY IS PROVIDED TO THE EXCLUSION OF ALL OTHER WARRANTIES WHICH MAY BE APPLICABLE TO THE PRODUCTS, WHETHER EXPRESS OR IMPLIED. ALL IMPLIED WARRANTIES ARE EXPRESSLY EXCLUDED TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.
Product purchases are final, and Buyer shall not be allowed to return Products other than for the replacement or reimbursement of Defective Products in accordance with Article 9.
11. Intellectual Property
11.1 Intellectual Property contained in the Products is not being transferred to the Buyer. From and after the supply of the Products, the Buyer shall be granted a non-exclusive, royalty-free, and non-transferable (except as permitted herein) limited license (the License) to use any documentation delivered with the Products solely in connection with the purchase, operation, and use of the Products. No other licenses are granted.
11.2 Buyer may not and may not allow or cause any other person to translate, decompile, copy, reverse engineer, decrypt, reduce to source code form extract or disassemble the Products, parts thereof, documentation, firmware, software or other materials in connection with the purchase of Products except to the extent such restriction is prohibited by Applicable Law and such prohibition cannot otherwise be legally waived.
11.3 If an action is brought against the Buyer by a third party (not being an affiliate of the Buyer) claiming that the Buyer’s use of the Products constitutes an infringement of said third parties’ rights, Covento shall be entitled to defend the Buyer, and if so decided Covento shall have the sole control over the defense of the claim, including the right and obligation to conduct and conclude negotiations for the settlement of the claim, and any litigation or arbitration which may arise from it.
11.4 In that case, Covento will accept to indemnify the Buyer for any loss, costs, claims, expenses, liability or damage incurred by the Buyer as a result of such action (such action being decided upon in a court or agreed by Covento in an in or out of court settlement), but only if:
(a) the Buyer promptly notifies Covento;
(b) the Buyer takes no action or omission that impairs the Covento’ defense of the claim;
(c) the Product in questions has been used as intended, and
(d) the Buyer, upon Covento reasonable request and at Covento’ reasonable cost, cooperates with Covento in such defense.
12.1 Covento may terminate the agreement with Buyer pursuant to the Purchase Order by written notice to the Buyer upon the occurrence of any of the following:
- Buyer’s failure to pay any amount, if the amount is not paid within ten (10) days of receiving a written notice from Covento; or
- the dissolution, bankruptcy, insolvency or similar event of the Buyer.
12.2 In case of termination, the amount of the deposit paid by the Buyer upon order shall be kept by Covento, and the Buyer shall return the Products to Covento within fourteen
(14) days from a formal notice from Covento.
12.3 The exercise of the right of Covento to terminate the Purchase Order, as provided herein, does not preclude Covento from exercising other remedies that are provided herein or are available at law or in equity. Except as otherwise set forth in these Conditions of Sale, remedies are cumulative, and the exercise of, or failure to exercise,
one or more of them by Covento will not limit or preclude its rights to exercise, or constitute a waiver of, other remedies.
12.4 In case of late delivery of a Product compared to the delivery date mentioned on the Order Confirmation, Buyer will only be allowed to terminate the Order for said Product if the delay is longer than one (1) week. All other Products from the same Order which are not affected by the delay shall be paid by the Buyer in accordance with the relevant Order Confirmation and invoice.
13. Limitation of Liability
13.1 COVENTO WILL NOT BE LIABLE TOWARDS THE BUYER, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF STATUTORY DUTY, OR OTHERWISE, FOR ANY LOSS OF PROFIT, LOSS OF PRODUCTION OR FOR ANY INDIRECT OR CONSEQUENTIAL LOSS ARISING UNDER OR IN CONNECTION WITH THESE CONDITIONS OF SALE OR THE SALE OF PRODUCTS.
13.2 COVENTO’S TOTAL LIABILITY TO THE BUYER IN RESPECT OF ALL CLAIMS, LOSSES OR DAMAGES, WHETHER ARISING FROM TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, PRODUCT LIABILITY, PRODUCTS’ INFRINGEMENT OF THIRD PARTY INTELLECTUAL PROPERTY, BREACH OF STATUTORY DUTY OR OTHERWISE, WILL NOT EXCEED, FOR EACH PRODUCT GIVING RAISE TO THE CLAIM, A TOTAL AMOUNT EQUIVALENT TO ONE HUNDRED PERCENT (100%) OF THE PRICE OF EACH PRODUCT PAID, OR DUE IF IT HAS BEEN SENT TO THE BUYER BUT NOT YET PAID.
13.3 Nothing in these Conditions of Sale will limit or exclude Covento’s liability for:
(a) death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors;
(b) gross negligence or willful misconduct ; or
(c) fraud or fraudulent misrepresentation.
14. Force Majeure
14.1 “Force Majeure Event” means an event beyond the reasonable control of Covento and which could not have been reasonably prevented, avoided or removed, and does not result from Covento’s fault or negligence, including, but not limited to, strikes, lock-outs or other industrial disputes (whether involving the workforce of Covento or any other party), act of God, war, riot, civil commotion, import or export restrictions, lightning, adverse weather conditions, general shortage of goods and fire, flood or storm.
14.2 Covento will not be liable to the Buyer for any delay or failure in performing its obligations if a Force Majeure Event occurs.
14.3 If the Force Majeure Event prevents Covento from supplying the Products for more than forty-five (45) days, either Party may terminate the Purchase Order by giving written notice to the other Party.
15. Compliance with law
15.1 The Buyer shall comply with all Applicable Laws, and indemnify Covento for any breach thereof.
15.2 Covento does not assume the risk for delay, damage or any other loss arising out of national or international regulations relating to the supply of the Products, or foreign trade legislation, embargos and/or other sanctions or export controls.
16. Anticorruption law
16.1 The Buyer shall comply with and abide the OECD Convention on Combating Bribery of Foreign Public Officials in International Business Transactions, and all other applicable national and local anti-bribery laws (collectively, the "Anti-Bribery Laws").
16.2 The Buyer represents and warrants that no person acting on its behalf will offer, promise, make, accept, solicit, authorize or provide, directly or indirectly, payments, gifts or anything of value to any person, legal or natural (or to any intermediary of such person) for the purpose of corruptly or improperly influencing or rewarding any action, inaction or decision of such person, or for the purpose of obtaining or retaining business or obtaining an improper business advantage.
16.3 This representation and warranty extends to bribery of government officials or employees (including employees of government-owned or controlled corporations or organizations) and to bribery of individuals or entities in the private sector. In addition, this declaration and warranty extends to payments, even nominal, to public officials to expedite or secure the performance of routine, non-discretionary functions.
16.4 Covento shall perform a sanctions check on all Buyers upon their request to enroll on the Marketplace.
16.5 Covento may immediately terminate any Purchase Order, at its sole discretion and without notice, if the Buyer’s acts or omissions are under investigation for potential violation of the Anti-Corruption Laws. In addition, the Buyer understands that if Covento determines that the former has failed to comply with the provisions of any Applicable Law, including the Anti-Bribery Laws, Covento may immediately terminate this relationship, and cancel all open Purchase Orders, at its sole discretion and without notice.
17.1 If the Buyer gains knowledge of Confidential Information in the course of the purchase or use of Products, it will take all reasonable measures to avoid disclosing any such Confidential Information. The Buyer shall: (i) treat as confidential, and preserve the confidentiality of all Confidential Information and not disclose it to any third party; (ii) use the Confidential Information solely for the purpose of or as described in these Conditions of Sale.
17.2 The obligation with respect to Confidential Information will not apply to any information that: (i) is already in, or had entered the public domain prior to its disclosure or after it, otherwise than through the fault of the Buyer; (ii) is already known or available to the Buyer at the date of receipt of Confidential Information, as evidence by written records of the Buyer; (iii) is lawfully obtained by the Buyer from third parties, with full right of disclosure, as evidenced by written records of the Buyer.
17.3 This Article 17 will survive the termination of the Purchase Order and remain in force for a period of five (5) years from the date of termination.
18. Modification to these General Conditions of Sale
Covento shall be free to make any changes to these General Conditions of Sale as it sees fit. Covento shall warn Buyers and Suppliers of changes to the General Conditions of Sales in advance. The latest version shall apply.
If any provision of to these General Conditions of Sale is held illegal, invalid or unenforceable in whole or in part in any jurisdiction, this shall not affect the validity or enforceability in that jurisdiction of any other provision or the validity or enforceability of that provision or any other provision in any other jurisdiction.
20. Dispute and choice of law
These General Conditions of Sale and any non-contractual obligations arising out of or in connection with it, will be governed by, interpreted and construed exclusively in accordance with Danish law (however expressly excluding in full the United Nations’ Convention on the International Sales of Goods “CISG”).
Any dispute arising out of or in connection with these General Conditions of Sale, including any disputes regarding the negotiation, existence, validity or termination thereof, which is not settled by negotiation within thirty (30) days of the first notification of the dispute, (or such longer period as the parties may agree), shall be settled by arbitration administrated by The Danish Institute of Arbitration in accordance with the rules of arbitration procedure adopted by The Danish Institute of Arbitration and in force at the time when such proceedings are commenced.
The place of arbitration shall be Copenhagen, Denmark. The arbitral tribunal shall be composed of three (3) arbitrators. The arbitrators shall be appointed in accordance with the above arbitration rules. The language of the arbitration shall be English, unless otherwise agreed between the Parties. Any information and material relating to the arbitration and all aspects of the arbitration, including but not limited to its existence and the award, shall be treated as Confidential Information under these Conditions of Sale.